New Credit Management Publication
My three earlier books are all long out of print, and I have so many new things to tell people, so it's definitely time for another book. It's provisionally entitled On Talking to Debtors...
Hattaways Credit Management Training occupies an important niche in the credit industry in Australasia. We specialise in training for the industry and we believe, with some justification, that no-one spends more time and effort on the development of credit management training materials than Hattaways.
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Wisdom from the guru
Credit Management for Councils
Credit staff who are looking for a challenge should definitely consider working for a local council. Councils have a broader range of credit problems than virtually any other creditor. Their debts include (to mention but a few) lost library books, claims for repair of traffic lights and signs damaged in car accidents and pipes dug up by careless contractors, rubbish dumping charges, resource consent application fees, dog licences, and of... (Click to continue)
From our latest Australian bulletin - Vol 12, No 1, May 2011
- The stress of collecting debts when English is your second language
Hard when you have to repeat yourself because debtors can’t understand your accent - What does a credit controller have to prove to a judge in a simple guarantee case?
A simple example of the elements necessary to prove an undefended claim for $300,000 - A case study of one of the ways consumers build big debts
Failure to meet child support liabilities leads to substantial penalties - More NZ examples of companies losing money by not registering on the PPSR
Surely no-one would be so foolish? Yes they would!
Have a look at previous Australian bulletins
or have a look at the New Zealand bulletin instead 